Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:Processing time:
Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.
Shipping time: This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.
Please make sure to provide us with a correct shipping address when placing your order, no changes can be made after dispatch.
Shipping Times
USA, Canada, UK, Australia:
- Standard Shipping: 8-15 working days
- Express Shipping: 5-10 working days
Italy, Sweden, Belgium, Denmark, France, Germany, Netherlands, Austria, Finland, Georgia, Greece, Hungary, Ireland, Liechtenstein,Lithuania, Portugal, Luxembourg, Monaco, Romania, Serbia, Spain, Switzerland,Turkey, Vatican, Kuwait, Oman, Saudi Arabia, Croatia, Czech Republic, Montenegro,Norway, Poland, United Arab Emirates:
- Standard Shipping: 10-17 working days
- Express Shipping: 6-12 working days
* For Rural or considered as remote areas, it will take longer for our delivery process
All orders are shipped using courier services and can be tracked online.
Please enter your tracking number on this URL to view the tracking information of your order: https://www.17track.net/
**Please note that your tracking information might not be updated immediately once your order leaves our warehouse, since we need to receive this information from the courier and upload it into the system. However, if you cannot see your tracking number within 72 hours of placing your order, please contact us via email at support@acedby.com
Shipping Insurance
Shipping Insurance is an optional offer upon checkout. Shipping Insurance covers loss of package and damage of packages upon arrival. A package may be considered lost if it does not arrive within the shipping time as stated. To make a claim for damaged or lost package, email us at support@acedby.com
We will send a replacement upon confirmation.